Cookie Policy
Routes Hair Extensions LTD
1. Introduction
This Cookie Policy explains how Routes Hair Extensions Ltd (“we”, “us”, “our”) uses cookies and similar technologies on our website www.routes-hair-extensions.com.
It describes what cookies are, which ones we use, why we use them, and how you can control or delete them.
By continuing to browse our site after seeing the cookie banner, you consent to our use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device, remember your preferences, and help us improve your browsing experience.
Cookies can be:
- Session cookies – temporary files deleted when you close your browser.
- Persistent cookies – remain until you delete them or they expire automatically.
- First-party cookies – set by our website.
- Third-party cookies – set by external services such as Google Analytics or Meta (Facebook) Pixel.
3. How We Use Cookies
We use cookies for the following lawful purposes:
Essential cookies (required for the website to function)
These enable core features such as:
- Secure checkout, shopping-cart retention and account login
- Session management for trade and retail users
- Fraud prevention and site security
Because these are essential, they cannot be switched off in our systems.
Performance & analytics cookies
Used to understand how visitors use our website so we can improve layout, speed and usability.
Examples:
- Google Analytics 4 (collects anonymised visit data)
- Meta Pixel (tracks ad performance)
These load only after you give consent via the cookie banner.
Functionality cookies
Improve convenience by remembering choices such as region, currency or trade-login status.
Advertising & marketing cookies
Used – only with consent – to deliver relevant ads, measure campaign effectiveness, and support remarketing via Google Ads or Meta Ads Manager.
4. Third-Party Services That Use Cookies
We may use the following trusted partners on our website:
- Google Analytics 4 – anonymous website usage statistics
- Meta (Facebook) Pixel – advertising and performance tracking
- YouTube / Go High Level – video content embedding
- Go High Level – email marketing analytics
- Payment Gateways (e.g. PayPal) – secure checkout tracking
Each third-party provider has its own privacy and cookie policies; you can review them on their respective websites.
5. Managing or Disabling Cookies
You can manage cookie preferences at any time by:
- Clicking “Manage Cookies” on site banner or footer link; or
- Adjusting your browser settings to block or delete cookies.
Most browsers (Chrome, Safari, Edge, Firefox) allow you to:
1. View which cookies are stored;
2. Delete existing cookies; and
3. Block future cookies altogether.
Please note: blocking essential cookies may prevent certain site features – such as checkout or login – from working correctly.
6. Data Retention and Security
Cookie-related data is retained only as long as necessary for its stated purpose and for a maximum of 13 months for analytics cookies, in line with UK GDPR guidelines.
All data is stored securely and processed on lawful bases (legitimate interest or consent).
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology or regulation.
The most recent version will always be available on this page, showing the date of last update.
Last updated: November 2025
8. Contact Us
If you have any questions about our use of cookies or data protection, please contact:
Routes Hair Extensions Ltd
354 Manchester Road, Deepcar, Sheffield, S36 2RH
Email: info@routeshair.com