Having hair extension problems? Our troubleshooting guides cover common issues including extensions slipping or sliding out, shedding, matting, tangling, dryness and problems with bonds or attachments. Explore practical advice to help identify what may be causing the issue and what to do next.
A new nano tip fitting can feel unfamiliar, but painful tightness or constant pulling needs attention. Discover how ring position, crossed hairs and strand weight can contribute to discomfort, and when to contact your extension specialist.
Professionally fitted hair extensions should not damage healthy natural hair. Discover the steps that help protect your hair before, during and after wearing extensions.
Professionally fitted hair extensions should be comfortable, natural-looking and easy to manage. Most problems are preventable when the correct method, aftercare and maintenance are followed.
Badly fitted hair extensions can cause pain, visible attachments, slipping, poor blending and unnecessary stress on your natural hair. Knowing the warning signs can help you address problems early and protect both your extensions and your own hair.
Hair extensions can knot at the root because naturally shed hairs become trapped around the attachment points. Learn why it happens, how to prevent it and when maintenance is needed.
Hair extensions can change colour because of SPF, heat, sunlight, chlorine, hard water and other environmental factors. Here’s what different colour changes can mean and how to help prevent them.
Hair extensions usually lose softness gradually as they are exposed to washing, heat, products and everyday wear. Here’s what affects their texture and how to keep them feeling smoother for longer.
Hair extensions often become frizzy when they lose moisture or are exposed to heat, hard water, swimming, sunshine or unsuitable products. Here’s how to improve and prevent it.
Some hair extension problems can be improved with the right care, while others may mean the hair has reached the end of its usable life. Here’s how to tell the difference.
Dry, tangled or damaged hair extensions can often be improved once you identify the cause. Discover how to restore their condition and prevent further deterioration.
